Ask
Trusted answers from approved company knowledge.
Managed technology for the AI era
NeuraMSP manages the technology underneath your business, gets your data and company knowledge working together, and can take operational responsibility for your Company Jarvis after it goes live.
The operating model has changed
Traditional managed IT still matters. Laptops need patching. Microsoft 365 needs managing. Users need support. Nothing clever survives on top of a shaky foundation.
But the technology a business runs on now includes connected knowledge, data platforms, automated workflows and — increasingly — AI agents. Those need permissions, monitoring, cost control, assurance and someone whose job it is to improve them. Few organisations want a different supplier for each layer. That is the gap NeuraMSP fills.
One operational partner for the technology your people use — and the intelligence you build on top of it.
Keeps the technology working. Measured in tickets closed and outages avoided.
Helps you decide, design and build AI. Then the engagement ends and someone has to run it.
Keeps the technology working and can take operational ownership of the data, knowledge and AI capability built on top of it.
Start with the foundation
Useful AI does not compensate for unreliable technology. We manage the everyday environment so it is secure, supported and boringly dependable — then help the business build on top of it.
Your company brain
Policies in SharePoint. Customer information in systems. Processes living in people's heads. Reports nobody can find. The same document saved in three places, two of them out of date.
Before AI becomes genuinely useful, a business needs a trustworthy way to reach what it already knows. We build and manage that foundation from approved sources, with real ownership and permissions that hold.
Ask in one familiar place
One familiar front door to approved knowledge, useful work and deliberately authorised actions.
Approved knowledge and selected actions
Managed, permission-aware knowledge and data.
Drawn from approved sources
The flagship managed AI service
Company Jarvis gives people one familiar front door to approved company knowledge, useful AI work and selected business workflows. It is a Neura service, delivered by Neura AI and handed to you at launch.
Managed Company Jarvis is what happens when NeuraMSP stays responsible after launch instead.
Focused starting use case, grounded in approved knowledge, assured by default, launched with early-life support. Then a decision is due: who runs it?
Ownership transfers to your team at handover. Sensible where you have the people and the appetite.
Managed Company Jarvis. We stay responsible for the agreed live service and the improvement cycle that keeps it worth having.
Trusted answers from approved company knowledge.
Company context turned into useful first drafts.
Summarise themes and interrogate connected reporting.
Walk people through approved processes to the right place.
Trigger an approved workflow, create a task, route a request.
Only where deliberately designed, permissioned and — where the impact warrants it — approved by a person.Jarvis is designed to be observable, auditable and interruptible by people, proportionate to the deployment and to what the chosen platform actually supports.
Assurance included
Every Company Jarvis deployment includes Jarvis Assurance. Not an upgrade, not a line item — the questions a deployment has to answer before people rely on it.
An approved use case, written down. Scope creep is a decision, not an accident.
The intended users, and how they are identified and administered.
The approved knowledge scope, and the explicit exclusions beside it.
Source permissions, or an agreed equivalent where the platform works differently.
The tools and actions it may use, and the boundary around them.
Which consequential actions need approval, and who gives it.
Answer-quality evaluation, plus testing for leakage, prompt manipulation and unintended actions.
Proportionate logging, the arrangements for intervening, and the ability to suspend it.
For genuinely contained deployments where the users, information and permitted actions keep risk limited.
Where data sensitivity, actions, regulation, integration depth or potential impact justify deeper controls.
The promise is constant; the depth follows the risk, not the headcount. Specialist security and assurance depth comes from NeuraSec, and the fuller picture is on the Managed Company Jarvis page.
The product is Jarvis, not the platform
Company Jarvis is technology-independent by design. Depending on the organisation, the right answer may be Microsoft-native, non-Microsoft, frontier-model based, open-weight, privately hosted or hybrid.
The same proposition, the same front door, the same assurance promise — whichever recipe sits underneath.
One managed stack
Managed IT is the floor, not the ceiling. Each layer above is a service you can take or leave — but they work better when one partner is accountable for the join.
Microsoft 365, devices, identity, networks, backup, cloud and support — secure, patched and reliable.
Managed ITThe approved knowledge, connected data and reporting that people and AI both need.
Data & IntelligenceA Company Jarvis deployment where we retain agreed operational ownership after launch: runtime health, monitoring, evaluation, knowledge hygiene, assurance evidence and controlled expansion.
Operational controls around identity, devices, data, AI use and change — with specialist design and threat modelling from NeuraSec when a deployment needs it.
A senior relationship keeping the roadmap, the costs and the backlog connected to business priorities.
Not every organisation needs every layer. Where the boundary sits between your team and ours is agreed per customer and written into the service definition.
How it works
We learn the business, the systems, the knowledge, the risks and the goals before prescribing technology.
We fix or transition the foundations that would quietly undermine everything built above them.
We organise the approved knowledge, data and systems into something people and AI can actually use.
We launch Company Jarvis around a focused starting use case — deliberately narrow, so we learn from real behaviour.
Jarvis Assurance is part of this step in every deployment, whoever ends up operating the service.
Retain operational ownership from here, or choose Managed Company Jarvis and we stay responsible for the agreed live service, its evidence and its improvement cycle.
NeuraAI can build you a Company Jarvis. NeuraMSP can become responsible for it.
Useful on Monday morning
“What's the policy, what form do I need, and who approves it?”
“Give me the context for tomorrow's customer meeting and draft an agenda.”
“Walk me through the approved process for this situation.”
“Summarise this month's performance and show me what materially changed.”
Examples depend on which sources have been approved, which systems are connected and what each person is permitted to see.
Backed by NeuraDigital
You should not have to assemble the team yourself. NeuraMSP is the operational practice of a group that also decides, designs and secures.
AI strategy, bespoke engineering, Company Jarvis delivery and adoption.
NeuraAIAI and cyber security, deeper Jarvis Assurance design and governance.
NeuraSecEnterprise, cloud, data and integration architecture.
NeuraEnterpriseOperation, monitoring, improvement and accountability.
Why NeuraMSPWhat good looks like
Reliable, supported foundations, so the conversation can move on to something more useful.
Less time searching, asking around and recreating work that already exists somewhere.
Focused capability grounded in approved business context, not another pilot nobody owns.
Clearer reporting and visible ownership of what the numbers actually mean.
Fewer gaps between IT, data, AI and ownership — and fewer arguments about whose problem it is.
A managed backlog, not a project that quietly decays after go-live.
We do not publish savings, hours-saved or accuracy figures we have not measured with a customer. We agree how value is measured for your deployment at the outset, then report against it.
FAQ
Not necessarily. If they do the fundamentals well, we start by understanding where the gaps actually are — usually the data, knowledge and AI layer rather than the helpdesk.
No. The model is one ingredient. Company Jarvis adds approved knowledge, identity, permissions, bounded actions, evaluation, Jarvis Assurance and an operating model that says who is responsible for what.
No. A Company Jarvis can be delivered with early-life support and then transitioned to your own operational ownership. Managed Company Jarvis is for organisations that would rather we stayed responsible for the agreed live service and its improvement cycle.
No. Knowledge, users, permissions and actions are deliberately scoped, and the exclusions are agreed in writing before launch rather than discovered later.
It can. Any generative AI system can produce a weak or incorrect answer. That is why Jarvis is built with approved grounding, testing, visible boundaries, monitoring and human approval where the impact requires it — and why the managed service treats a weak answer as something to investigate and fix rather than explain away.
Yes, where approved workflows and authority have been deliberately designed. We do not enable unrestricted autonomy by default.
No. A Microsoft-native architecture is often a strong fit for Microsoft-aligned organisations, but it is not the only delivery path.
That is fine. Managed IT stands on its own, and the layers above it are never a condition of the contract.
Scope depends on the environment, the number of users, the support boundary, the data sources, the assurance the deployment needs and how much operational responsibility you want us to hold. We would rather scope it honestly than publish a number that does not survive the first conversation.
Start with the business
We will look at the technology you already have, where knowledge gets stuck, and whether Company Jarvis — managed or otherwise — is actually the right answer for you.