NeuraMSP

Managed technology for the AI era

Your IT should just work. Your AI should work for you.

NeuraMSP manages the technology underneath your business, gets your data and company knowledge working together, and can take operational responsibility for your Company Jarvis after it goes live.

  • Managed IT
  • Company Brain
  • Managed Company Jarvis
  • Security
  • Continuous improvement
A managed stack: people at the top, a single AI front door beneath them, an approved company knowledge layer below that, and the identity, permissions and managed technology foundations underneath it all.

The operating model has changed

Keeping the lights on is no longer enough.

Traditional managed IT still matters. Laptops need patching. Microsoft 365 needs managing. Users need support. Nothing clever survives on top of a shaky foundation.

But the technology a business runs on now includes connected knowledge, data platforms, automated workflows and — increasingly — AI agents. Those need permissions, monitoring, cost control, assurance and someone whose job it is to improve them. Few organisations want a different supplier for each layer. That is the gap NeuraMSP fills.

One operational partner for the technology your people use — and the intelligence you build on top of it.

  • Traditional MSP

    Keeps the technology working. Measured in tickets closed and outages avoided.

  • AI consultancy

    Helps you decide, design and build AI. Then the engagement ends and someone has to run it.

  • NeuraMSP

    Keeps the technology working and can take operational ownership of the data, knowledge and AI capability built on top of it.

Start with the foundation

First, your IT just works.

Useful AI does not compensate for unreliable technology. We manage the everyday environment so it is secure, supported and boringly dependable — then help the business build on top of it.

  • Microsoft 365 & cloud operations
  • Endpoint & device management
  • Identity & access operations
  • Networks & infrastructure
  • Backup & recovery
  • Monitoring & support
  • Supplier coordination

Your company brain

Your company should be able to use what your company already knows.

Policies in SharePoint. Customer information in systems. Processes living in people's heads. Reports nobody can find. The same document saved in three places, two of them out of date.

Before AI becomes genuinely useful, a business needs a trustworthy way to reach what it already knows. We build and manage that foundation from approved sources, with real ownership and permissions that hold.

People

Ask in one familiar place

Company Jarvis

One familiar front door to approved knowledge, useful work and deliberately authorised actions.

Approved knowledge and selected actions

Company Brain

Managed, permission-aware knowledge and data.

Drawn from approved sources

  • Documents & policies
  • Systems & data
  • Reporting

Identity · Permissions · Assurance

Managed IT & cloud foundation

Each layer depends on the one beneath it: permissions are enforced at the foundation, not invented at the top. Not one giant database holding a copy of everything — the recipe is specific to each organisation, and what stays out of scope matters as much as what goes in.

The flagship managed AI service

Company Jarvis — fully managed.

Company Jarvis gives people one familiar front door to approved company knowledge, useful AI work and selected business workflows. It is a Neura service, delivered by Neura AI and handed to you at launch.

Managed Company Jarvis is what happens when NeuraMSP stays responsible after launch instead.

Delivered by NeuraAI

Company Jarvis

Focused starting use case, grounded in approved knowledge, assured by default, launched with early-life support. Then a decision is due: who runs it?

Option one

You operate it

Ownership transfers to your team at handover. Sensible where you have the people and the appetite.

  • Your team holds the runtime and configuration
  • Your team runs evaluation and knowledge hygiene
  • Your team owns the improvement backlog
Option two

NeuraMSP operates it

Managed Company Jarvis. We stay responsible for the agreed live service and the improvement cycle that keeps it worth having.

  • We hold the runtime, configuration and integration health
  • We run monitoring, evaluation and knowledge hygiene
  • We maintain assurance evidence and control expansion
Explore Managed Company Jarvis

What people actually do with it

Ask

Trusted answers from approved company knowledge.

Draft

Company context turned into useful first drafts.

Analyse

Summarise themes and interrogate connected reporting.

Guide

Walk people through approved processes to the right place.

Act

Trigger an approved workflow, create a task, route a request.

Only where deliberately designed, permissioned and — where the impact warrants it — approved by a person.

Jarvis is designed to be observable, auditable and interruptible by people, proportionate to the deployment and to what the chosen platform actually supports.

Assurance included

Useful AI needs visible boundaries.

Every Company Jarvis deployment includes Jarvis Assurance. Not an upgrade, not a line item — the questions a deployment has to answer before people rely on it.

  • What is it for?

    An approved use case, written down. Scope creep is a decision, not an accident.

  • Who can use it?

    The intended users, and how they are identified and administered.

  • What can it read?

    The approved knowledge scope, and the explicit exclusions beside it.

  • Who is allowed to see what?

    Source permissions, or an agreed equivalent where the platform works differently.

  • What can it do?

    The tools and actions it may use, and the boundary around them.

  • When does a human decide?

    Which consequential actions need approval, and who gives it.

  • How do we know it is any good?

    Answer-quality evaluation, plus testing for leakage, prompt manipulation and unintended actions.

  • How do we watch it — and stop it?

    Proportionate logging, the arrangements for intervening, and the ability to suspend it.

Core Assurance

For genuinely contained deployments where the users, information and permitted actions keep risk limited.

Scaled Assurance

Where data sensitivity, actions, regulation, integration depth or potential impact justify deeper controls.

The promise is constant; the depth follows the risk, not the headcount. Specialist security and assurance depth comes from NeuraSec, and the fuller picture is on the Managed Company Jarvis page.

The product is Jarvis, not the platform

One front door. The right recipe underneath.

Company Jarvis is technology-independent by design. Depending on the organisation, the right answer may be Microsoft-native, non-Microsoft, frontier-model based, open-weight, privately hosted or hybrid.

  • Microsoft-native
  • Independent platforms
  • Open-weight models
  • Frontier models

Company Jarvis

The same proposition, the same front door, the same assurance promise — whichever recipe sits underneath.

Recipes are selected per customer and tested against the real use case, the existing estate, security, privacy, residency, quality, cost and control. Not every deployment supports every option — and the choice can change without changing what your people use.

One managed stack

From the laptop to the company brain.

Managed IT is the floor, not the ceiling. Each layer above is a service you can take or leave — but they work better when one partner is accountable for the join.

  1. Layer 1 · Foundation

    Managed IT

    Microsoft 365, devices, identity, networks, backup, cloud and support — secure, patched and reliable.

    Managed IT
  2. Layer 2

    Managed Data & Company Brain

    The approved knowledge, connected data and reporting that people and AI both need.

    Data & Intelligence
  3. Layer 3 Flagship

    Managed Company Jarvis

    A Company Jarvis deployment where we retain agreed operational ownership after launch: runtime health, monitoring, evaluation, knowledge hygiene, assurance evidence and controlled expansion.

    • Jarvis Assurance included
    • Permission-aware
    • Technology-independent
    • Continuously evaluated
    Managed Company Jarvis
  4. Layer 4

    Managed Security & Governance

    Operational controls around identity, devices, data, AI use and change — with specialist design and threat modelling from NeuraSec when a deployment needs it.

  5. Layer 5

    Strategic Partnership & Continuous Improvement

    A senior relationship keeping the roadmap, the costs and the backlog connected to business priorities.

Not every organisation needs every layer. Where the boundary sits between your team and ours is agreed per customer and written into the service definition.

How it works

Get stable. Get connected. Put AI to work. Keep improving.

  1. 01

    Understand

    We learn the business, the systems, the knowledge, the risks and the goals before prescribing technology.

  2. 02

    Stabilise

    We fix or transition the foundations that would quietly undermine everything built above them.

  3. 03

    Connect

    We organise the approved knowledge, data and systems into something people and AI can actually use.

  4. 04

    Activate

    We launch Company Jarvis around a focused starting use case — deliberately narrow, so we learn from real behaviour.

    Included

    Jarvis Assurance is part of this step in every deployment, whoever ends up operating the service.

  5. 05

    Operate & Improve

    Retain operational ownership from here, or choose Managed Company Jarvis and we stay responsible for the agreed live service, its evidence and its improvement cycle.

    Your choice

    NeuraAI can build you a Company Jarvis. NeuraMSP can become responsible for it.


Useful on Monday morning

Start with questions your team already asks.

People & HR

“What's the policy, what form do I need, and who approves it?”

Sales

“Give me the context for tomorrow's customer meeting and draft an agenda.”

Operations

“Walk me through the approved process for this situation.”

Leadership

“Summarise this month's performance and show me what materially changed.”

Examples depend on which sources have been approved, which systems are connected and what each person is permitted to see.

Backed by NeuraDigital

One managed service. Specialist depth when you need it.

You should not have to assemble the team yourself. NeuraMSP is the operational practice of a group that also decides, designs and secures.

NeuraAI

AI strategy, bespoke engineering, Company Jarvis delivery and adoption.

NeuraAI

NeuraSec

AI and cyber security, deeper Jarvis Assurance design and governance.

NeuraSec

NeuraEnterprise

Enterprise, cloud, data and integration architecture.

NeuraEnterprise

NeuraMSP

Operation, monitoring, improvement and accountability.

Why NeuraMSP

What good looks like

Technology that earns its place.

IT people stop thinking about

Reliable, supported foundations, so the conversation can move on to something more useful.

Knowledge people can actually find

Less time searching, asking around and recreating work that already exists somewhere.

AI people actually use

Focused capability grounded in approved business context, not another pilot nobody owns.

Data leaders can trust

Clearer reporting and visible ownership of what the numbers actually mean.

One accountable partner

Fewer gaps between IT, data, AI and ownership — and fewer arguments about whose problem it is.

Capability that keeps improving

A managed backlog, not a project that quietly decays after go-live.

We do not publish savings, hours-saved or accuracy figures we have not measured with a customer. We agree how value is measured for your deployment at the outset, then report against it.

FAQ

The questions business owners actually ask us.

We already have an IT company. Do we need to replace them?

Not necessarily. If they do the fundamentals well, we start by understanding where the gaps actually are — usually the data, knowledge and AI layer rather than the helpdesk.

Is Company Jarvis just ChatGPT with our documents attached?

No. The model is one ingredient. Company Jarvis adds approved knowledge, identity, permissions, bounded actions, evaluation, Jarvis Assurance and an operating model that says who is responsible for what.

Do we have to buy the managed service?

No. A Company Jarvis can be delivered with early-life support and then transitioned to your own operational ownership. Managed Company Jarvis is for organisations that would rather we stayed responsible for the agreed live service and its improvement cycle.

Does Jarvis get access to everything?

No. Knowledge, users, permissions and actions are deliberately scoped, and the exclusions are agreed in writing before launch rather than discovered later.

Will it get things wrong?

It can. Any generative AI system can produce a weak or incorrect answer. That is why Jarvis is built with approved grounding, testing, visible boundaries, monitoring and human approval where the impact requires it — and why the managed service treats a weak answer as something to investigate and fix rather than explain away.

Can it actually do things?

Yes, where approved workflows and authority have been deliberately designed. We do not enable unrestricted autonomy by default.

Are we forced into Microsoft?

No. A Microsoft-native architecture is often a strong fit for Microsoft-aligned organisations, but it is not the only delivery path.

What if we only want managed IT?

That is fine. Managed IT stands on its own, and the layers above it are never a condition of the contract.

How much does it cost?

Scope depends on the environment, the number of users, the support boundary, the data sources, the assurance the deployment needs and how much operational responsibility you want us to hold. We would rather scope it honestly than publish a number that does not survive the first conversation.

Start with the business

What would you want your company to know — and do — if finding the answer took seconds?

We will look at the technology you already have, where knowledge gets stuck, and whether Company Jarvis — managed or otherwise — is actually the right answer for you.